Store Manager, Micro Fulfilment Center

Job Title: Store Manager, Micro Fulfilment Center

Location: Lagos
Employment type: Full-Time
Department: Marketing

Job Description
Your work-life opportunity:

• In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients since this is Glovo’s way.
• To reach this WOW effect you will be managing and coordinating our different retail stores within your city.
• Your goal will be to quickly adapt the operation of each retail store, co-managing the assortment and pricing and being a hero leader to your team.

Be a Part of a Team Where You Will

• Manage, control and direct of Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals.
• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other Change initiatives necessary to enable the Operations plans.
• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
• Set the requirements and expectations for Supervisors and Pickers.
• Measure performance through metrics, providing feedback, and holding supervisor and pickers accountable for their performance and the performance of their teams.
• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
• Work closely with other teams (HR, Category Management, Facility contractors, Safety Manager) to create and implement initiatives.
• Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
• Achieve stock accuracy targets.
• Continuously measure and evaluate the departmental goals and all work processes, available daily labour and daily production goals.
• Improve quality and eliminate errors, reducing business costs.
• Manage and report main KPIs on a weekly basis.
• Perform administrative duties, and additional functions, as needed and determined by management.

You Have

• You’ll have an impressive track record in a high-volume, fast-paced distribution or logistics environment like ours.
• Team management experience.
• 1 – 3 years experience in managing multidisciplinary teams.
• Fluency in Local currency and English.

What You’ll Find When Working At Glovo:

• Gas: We work with energy, innovation and passion for what we do. We are committed.
• Care: We act in the best interest of a sustainable future.
• Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
• Stay Humble: We embrace mistakes and feedback to learn from them.
• Glownership: We roll up our sleeves and get work done no matter our position and level.

Experience Our Glovo Life Benefits

• Enticing equity plan
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit.

Application Closing Date
Not Specified.