Client Accounts Manager

August 16, 2023
Application deadline closed.

Job Description


  • Manage, supervise and coordinate day to day activities with respect to client’s operations and issue resolution
  • Engage client’s stakeholders frequently to ensure they are happy and they derive maximum satisfaction.
  • Manage stakeholders’ expectations by identifying what needs to be done and take action to avoid unnecessary escalation.
  • Establish, develop and maintain positive business – client work relationships.
  • Analyze business requirements and communicate such clearly to the team
  • Plan and manage customer deliverable inline with standard Project Management  Principles
  • Get sign offs for job completion and invoicing for completed deliveries
  • Develop new business from existing clients and actively seek new sales opportunities
  • Liaise with internal stakeholders and communicate the appropriate feedback to client’s stakeholders.
  • Motivated to meet set revenue targets within the client’s organization
  • Any other responsibilities as assigned by Line Manager


  •  Bachelor’s/Master’s Degree in Computer Science or related field
  •  4 – 5 years’ experience as an account manager or a Project Manager.
  •  Good Knowledge of Agile Project Management Methodology
  •  Committed to continuous education through workshops, seminars and conferences
  •  Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  •  Excellent mentoring, coaching and people management skills
  • Good verbal and written communication skills
  •  Self-driven, decisive and dogged
  •  Understand technology and market trends and future best practice in cash management solutions to meet business needs
  •  Be well versed on industry trend, competition and how they affect company’s business
  •  Ability to speak with confidence about price of product; abreast of negotiation skills and confidence to apply them; apply indirect strategies and trade-offs; ability to sway and influence
  •  Understanding company’s strengths and weaknesses as compared to competitors; understand industry and market trends affecting the company’s competitiveness; has a good understanding of competitive products and services within the marketplace
  •  Willing to make decisions in difficult or ambiguous situations
  • Experience managing a telco related project
  • Good verbal and written communication skills
  • Willing to make decisions in difficult or ambiguous situations
  • Excellent analytical skills
  • Business Acumen skills
  • Self-driven, decisive and energetic
  • Good documentation skills
  • Excellence driven
  • Strong ownership mind-set
  • Impeccable integrity


  • Competitive Compensation
  • Laptop for work
  • Health Insurance
  • Employers pension contribution
  • Flexible and remote work culture
  • Work with really smart people

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